How do I place an order?

You can place an order by selecting the items you want, adding them to your cart, and then proceeding to checkout. Follow the prompts to provide your shipping and payment information.

Alternatively, send us an email at info@moroccanwhite.co.uk or call us on 0207 736 2036.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer the convenience of PayPal as a payment option for your purchases.

What is your return policy?

We offer a ‘no questions asked’ 30-day return policy.

Please see our full returns policy here : Delivery & Returns

Damaged items

Although we make every effort to ensure the safe packaging of our goods, there may be instances where accidents happen. If you receive a damaged order, please don't hesitate to inform us within 24 hours of receiving your package by sending an email to info@moroccanwhite.co.uk. We kindly ask that you include photographs of the damage to aid us in initiating a claim with our carriers and providing you with the necessary assistance.

How can I track my order?

You can track your order by logging into your account and clicking on the "Order History" section. There, you'll find tracking information for your recent orders.

All orders are dispatched with UPS, a provider that offers thorough tracking services. Once your order has been dispatched, you will receive notice via text and or email from UPS.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location.